—Your medcomms agency that manages every event end to endAI Concierge
Your 24/7 AI-powered event assistant.
Overview
Maya, the built-in AI concierge, answers attendee questions instantly — from session schedules and venue directions to speaker bios and local restaurant suggestions. Powered by event-specific knowledge, she delivers accurate, context-aware answers.
Key Highlights
- Instant answers from event-specific knowledge base
- Multi-language support for international events
- Configurable personality & branding
- Admin override rules for critical information
- Full audit log of every conversation
Industry Use Cases
Provide instant answers to HCP queries about session logistics, dinner arrangements, and travel reimbursement policies — reducing the workload on medical affairs teams.
Offer 24/7 support at multi-timezone virtual investigator meetings, answering protocol questions and directing PIs to the right resources without waiting for staff.
Handle thousands of simultaneous attendee queries during peak congress hours — 'Where is Room B3?' or 'When does the cardiology track start?' — without adding staff.
Guide learners through the CME credit process, pointing them to the right accreditation sessions and deadlines automatically.